01Stage 01 / 04
TechResources
Tech
- T/01React
- T/02React Native
- T/03Node.js
- T/04MongoDB
- T/05Google Maps API
- T/06Razorpay
- T/07Firebase
Resources
- 01Customer App
- 02Web Application
- 03UI / UX Design
Web & Mobile App
Sanchara Mitra
- 01Industry
- Vehicle Care & Roadside Help
- 02Work
- Web & Mobile App
- 03Platform
- Web + Mobile
- Scope
- Customer App
- Web Application
- UI / UX Design
A vehicle-care platform and customer mobile app to book verified mechanics nearby for roadside assistance, breakdown towing and doorstep servicing.
sancharamitra.co.inWeb + Mobile View
Mobile App
App Screens
Web + Mobile
Case study · 04 stages
From Tech to Use Cases
02Stage 02 / 04
TimelineProblem Statement
Timeline
24 weeks
W0W6W12W18W24
Field Research
2 weeks
Platform Architecture
2 weeks
Design — Web & App
4 weeks
Development
14 weeks
Mechanic Onboarding & Launch
2 weeks
Problem Statement
Vehicle owners facing breakdowns or needing routine servicing had no reliable way to find and book verified mechanics nearby — especially for roadside emergencies where every minute counts.
03Stage 03 / 04
Resolved
Solution delivered
A vehicle-care platform and customer mobile app connecting owners to verified nearby mechanics — with real-time GPS dispatch, job tracking, and support for roadside assistance, towing, and doorstep servicing.
04Stage 04 / 04
Use Cases
01
Roadside Assistance
Emergency mechanic dispatch with one-tap SOS and live GPS location sharing.
02
Doorstep Servicing
Schedule and track at-home vehicle servicing from booking to completion.
03
Mechanic Discovery
Find verified mechanics nearby filtered by proximity, specialty, and ratings.
04
Service Tracking
Live job status updates and ETA visibility from booking through job completion.
01/04Tech → Resources
