01Stage 01 / 04
TechResources
Tech
- T/01React
- T/02TypeScript
- T/03Node.js
- T/04PostgreSQL
- T/05SharePoint Integration
- T/06Azure AD
Resources
- 01Web Application
- 02Intranet
- 03UI / UX Design
Intranet Portal
Zenith Health Systems
- 01Industry
- Healthcare · USA
- 02Work
- Intranet Portal
- 03Platform
- Web Application
- Scope
- Web Application
- Intranet
- UI / UX Design
An intranet for a health systems, events, announcements, policies, IT tickets and the staff directory in one hub.
Zenith Health SystemsWeb View
Case study · 04 stages
From Tech to Use Cases
02Stage 02 / 04
TimelineProblem Statement
Timeline
18 weeks
W0W5W9W14W18
Stakeholder Interviews
2 weeks
Information Architecture
2 weeks
Design System
3 weeks
Development
9 weeks
Rollout & Training
2 weeks
Problem Statement
Employees across multiple hospital departments had no central hub for announcements, IT requests, or staff resources — creating silos that slowed clinical and administrative teams.
03Stage 03 / 04
Resolved
Solution delivered
A modern employee intranet consolidating events, announcements, IT ticketing, policy documents, and a full staff directory — searchable and role-filtered across all departments.
04Stage 04 / 04
Use Cases
01
Announcements
Department and hospital-wide announcements with role-based visibility and read receipts.
02
IT Ticketing
Submit, track, and resolve IT support requests with SLA status indicators.
03
Event Calendar
Shared calendar for staff events, training sessions, and facility bookings.
04
Staff Directory
Searchable directory with department, role, credentials, and direct contact details.
01/04Tech → Resources
